ticklishbird848
February 21, 2023
"Dealing with Charlie is always a joy..."
It's always a joy to work with Charlie. Super helpful and knows his stuff. Thanks a bunch, Charlie!
AlmaHoffman
February 19, 2023
"Upgraded my turntable cartridge with a Nagaoka"
I had to get a new cartridge for my turntable and someone suggested I try a Nagaoka. It was easy to install and worked like a charm.
DannyBryant
February 17, 2023
"Helpful and Welcoming Team"
The team was super friendly, really helpful, and full of info. Had a great time shopping here.
"Customer Experience is Key"
Customer experience really matters. I discovered that the team was both knowledgeable and friendly, making it simple to set up a time to check out potential speakers. After choosing a specific pair, they even took the time to deliver them right to my door - super helpful!
BrandonPierce
February 07, 2023
"When music is the essence of love...keep it going."
What an incredible shopping journey, from the first chat, through the listening session, to the advice, delivery, and finally, the hi-fi setup.
At no moment did I feel any pressure or that I was being pushed toward a specific brand or item. It was all tailored to my preferences.
In the end, though, it’s the final product that counts. And wow, has Charlie come through on his promise. I’m absolutely amazed by how well it fits my needs and the sound quality in my new bachelor pad. A childhood dream come true. Plus, even after the sale was done, the support on installation and follow-up has been truly impressive. This shop and Charlie genuinely care about my experience.
No review of this place and its people would be complete without mentioning the gear itself. The Roxan Attessa Streaming Amp and Monitor Audio Silver 300 Series Floor Standing Speakers in a stunning gloss black, along with the cabling and banana plugs to make it all work! I gotta admit, I don’t have the 'hi-fi lingo' to give them the credit they deserve. If music is important to you, schedule your listening session today. Just remember not to compromise your family's financial well-being for the sake of your music enjoyment!
Thanks a lot. Life is better now.
beautifullion357
February 06, 2023
"Fantastic Service"
Quick shipping and dependable, well-informed team. Really great.
bmrasek111
January 26, 2023
"Quick delivery after my online order"
Super speedy delivery right after I made my purchase online.
Gavin.Romero
January 19, 2023
"Why look for hifi gear anywhere else?"
Fantastic support and guidance on everything audio-related. Incredible selection of products at prices that won't break the bank.
Jessie.Larson
January 18, 2023
"Awesome deal and top-notch support."
Awesome deal and top-notch support. Really solid guidance.
Brayden.Fletcher
January 15, 2023
"Fantastic support and super useful"
Fantastic support and super useful, items are priced really well.
silverrabbit999
January 11, 2023
"A HiFi Store That Gets It Right"
During my New Year getaway in Herefordshire with some pals, I happened to find HiFiGear in Hereford on Saturday, December 31st.
When I popped in, I struck up a chat with Jamie, who was super helpful, polite, and really knew his stuff about HiFi separates.
Feeling impressed by my first visit, I decided to swing by again the next week to check out the Rega Planer 6 turntable and a few high-end amplifiers, including the Rega Elicit Mk5.
When I got back to the shop, Charlie welcomed me and guided me through an amazing listening session in their upstairs sound room.
Unlike my local HiFi shop back in Surrey, both Jamie and Charlie were friendly, engaging, and didn’t rush me into buying anything. They didn’t overwhelm me with technical jargon and recognized that my true passion was music, which they respected.
With a fantastic selection of vinyl to choose from, I was able to make my choice by listening to the kind of music I love... which is crucial when searching for that perfect fit.
I ended up purchasing the Rega Amp and plan to return later this year to chat about getting a new turntable.
Top-notch service, a well-organized shop, and all the latest gear to see and try out.
Thanks a bunch, guys... I’ll reach out again later this year.
purplemeercat218
December 30, 2022
"Fantastic Online Shopping Adventure"
I had a wonderful time shopping online with Hifi Gear when I bought some hefty floorstanding speakers and speaker cables. Charlie was a gem, keeping me informed about my order's progress and sorting out alternative delivery options when DPD, their courier, ran into some hiccups.
I messed up the speaker cable termination and the way the order was fulfilled, but Charlie sorted it out for me right away.
As for the speakers, considering their size and the DPD troubles, Charlie even drove the entire 160 miles from Hereford to London just to hand deliver them.
This whole experience made me promise to always back and recommend HiFi Gear for many years ahead.
Zoe.Wright
December 29, 2022
"Inquiry About Rega P3 Turntable"
I had a chat with Charlie over at HiFi Gear, and he was super helpful with my questions regarding buying a Rega P3 Turntable, so I ended up getting one!
It was a great experience, and I’ll definitely be back for my next buy.
A company I’d suggest to others!
Malcolm J. (Cumbria)
NoahPerez
December 22, 2022
"Fast and Reliable Service"
Fast and reliable service. Great communication. I would totally recommend it.
sadmouse867
December 20, 2022
"Top-Notch Customer Support"
I bought a set of PMC Twenty5 22i Bookshelf Speakers, along with some stands and Naim NAC A5 cables. With the holiday season, postal delays, and DPD being swamped, getting my order was a bit tricky, and the three packages showed up at different times. However, Jamie from HiFi Gear kept me updated throughout the process and did everything he could to make sure my delivery was prioritized. Now that I’ve got the speakers hooked up to my Naim Uniti Nova, I’m absolutely loving them. You can bet I’ll be coming back for more!